Privacy Policy

1. Introduction

Welcome to Unique Computers (“we,” “our,” or “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy applies to our website https://uniquecomputers.tech, our WooCommerce store, and all associated services.

By using our website, purchasing computer hardware or software products, or registering an account, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Our website address is: https://uniquecomputers.tech. We provide computer hardware, IT peripherals, accessories, and software solutions.

• Entity Name: Unique Computers
• Website: https://uniquecomputers.tech
• Privacy & Support Desk: support@uniquecomputers.tech / privacy@uniquecomputers.tech

3. Information We Collect and Why

A. Comments & Community Interactions

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to aid automated spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. After approval, your profile image is publicly visible next to your comment.

B. Media Uploads

If you upload images to the website (e.g., support requests or product reviews), avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

C. WooCommerce Store & Transactions

While you visit our store and make purchases, we collect the following details to process orders, calculate shipping, and handle billing:

• Contact Data: Full name, email address, and phone number.
• Billing & Shipping: Physical delivery address, landmark, state, postal code, and country.
• Order Records: Products viewed, cart additions, payment confirmation IDs, and customer notes.

D. Payment Information

We do not store your credit/debit card numbers or net-banking credentials on our servers. All payments are securely handled through PCI-DSS compliant third-party payment gateways (e.g., Razorpay, Stripe, PayPal, or UPI).

4. Cookies & Browser Tracking

We use cookies to maintain your shopping cart, save your login preferences, and improve browsing performance.

5. Embedded Content from Third Parties

Articles and product listings on this site may include embedded content (e.g., YouTube videos, technical specs, or social media widgets). Embedded content from third-party websites behaves exactly as if you visited the other website directly, which may collect data and use cookies.

6. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal data. We share necessary data strictly with trusted service partners:

• Courier & Shipping Partners: Name, phone number, and physical address are shared to deliver physical orders.
• Payment Gateways: Transaction amounts and billing details for fraud detection and payment capture.
• Automated Spam Checkers: Comment data is processed via automated spam detection services.
• Password Reset Requests: Your IP address is included in password reset emails for account verification.

7. Data Retention

Comments and their metadata are retained indefinitely for automatic follow-up approval. For registered users, personal information provided in their account profile is stored as long as the account remains active. Transaction and invoice data is retained for 5 to 7 years in compliance with tax and accounting laws.

8. Your Rights Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, excluding data required for administrative, legal, or security purposes.

9. Data Security

All data exchanged with uniquecomputers.tech is encrypted via 256-bit SSL/TLS protocol. Our databases are hosted in secure server environments protected by web application firewalls and daily backups.